FAQs

Why use FODBY?

FODBY is dedicated to helping you eat painlessly. It is an e-shop with certified Low FODMAP products from expert dietitians.

If you have started the low FODMAP diet or already know some foods that bother you then here you can shop easily knowing that you will always be safe, without the fear of hidden ingredients. All our products are certified low FODMAP and safe for the gut.

There is something for everyone to enjoy, regardless of food intolerance, allergy or personal, ethical, and/or religious choices.

Where do you deliver to?

We deliver throughout Greece and Cyprus to all postal codes. Read our Shipping Policy for more information.

If you wish to receive somewhere outside of Greece and Cyprus, please contact us at hello@fodby.gr

I haven’t received my order, what should I do?

Contact us at hello@fodby.gr and a member of our team will contact you as soon as possible.

Some products on your website have a   “Monash University Low Fodmap Certified” symbol. What does this mean?

The term "Monash Certified" and associated certification logo means that the food has been laboratory-tested for the presence of FODMAPs. Any food product with the Monash Certified logo must have been tested to have appropriate levels of all the different types of FODMAPs – levels that have been scientifically proven to control IBS symptoms. For more information on FODMAPs, please go to www.monashfodmap.com.

Some products on your website have a “FODMAP Friendly” symbol. What does this mean?

The term “FODMAP Friendly” and associated certification logo means that the food has been laboratory-tested for the presence of FODMAPs. Any food product with the FODMAP Friendly logo must have been tested to have appropriate levels of all the different types of FODMAPs – levels that have been scientifically proven to control IBS symptoms. For more information on FODMAPs, please go to https://fodmapfriendly.com/  

 

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout.