Shipping Policies

How long does it take to process and order?

1) After an order has been successfully paid and confirmed, you will see the estimated delivery time and cost for shipping on your order confirmation page. You will also receive an order confirmation message that will outline the estimated processing time for your order.
2) We aim to dispatch goods within 1-3 working days of the order being placed. You will receive a message once your order has been shipped.
3) In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors.

Qualification for Free Shipping

Free shipping is available for items in Greece and Cyprus. Customers whose order values reaches the threshold of €65 or more, qualifies for free shipping.

Coupon Codes

One coupon code may be applied in any one given order per customer at a time. Coupon Codes are not able to be combined, and they are non-transferable.

Issues regarding delivery

If your package has not been delivered or you have received an email, saying that your package has been delivered but you have not received it, please contact our customer service immediately and within 90 days of the order date